ISO 9002:2016 Quality management systems. Guidelines for the application of ISO 9001:2015
ISO 9002:2016 provides guidance regarding the intent of ISO 9001:2015 requirements. This standard provides examples of possible steps that an organization can take to meet the requirements. It does not modify the ISO 9001:2015 standard in anyway, nor does it provide templates or any assistance in implementing ISO 9001 in an organization. The “ISO/TS” means it is a technical specification, which is published for immediate use but it also provides a means to obtain feedback for if/when it will eventually be transformed and republished as an International Standard.
The current ISO 9000 series is:
The list of these areas was compiled into a group of documents called ISO 9000, 9001, 9002, 9003, and 9004. These documents define the requirements within. ISO 9001 is a document that describes all of these requirements. Most companies will register to ISO 9001 and possess just one of the essential components in the family of documents. In this case, ISO 9001 describes only the requirements; whereas, ISO 9000 describes vocabulary, and ISO 9004 describes guidelines for improvements.
- ISO 9000 included fundamentals and vocabulary used in the ISO 9001 series.
- ISO 9001 contains the actual requirements an organization must comply with to become ISO 9001 Registered.
- ISO 9002 provides guidance regarding the intent of ISO 9001 requirements
- ISO 9003is obsolete.
- ISO 9004provides guidance for sustaining the success of an organization’s objectives.
Read about the ISO 9000 Family of Standards, and also gain an understanding what is iso certification in general and where it applies, who can provide ISO certification and what groups can provide certification.
Understanding ISO 9001 Training will show how to implement ISO 9001 in your organization.
ISO 9002:1994
The three standards (ISO 9001:1994, ISO 9002:1994, and ISO 9003:1994) were combined into ISO 9001 in the year 2000 revision (ISO 9001:2000) which was replaced by ISO 9001:2008 and subsequently ISO 9001:2015. So if you are searching for that particular standard, you may wish instead to investigate the revised standard’s requirements here, or look at a more general definition of what is ISO certificationand what it means.
In reference to ISO 9002, it was last revised in 1994 and was titled: Model for quality assurance in production, installation, and servicing had basically the same material as ISO 9001 but without covering the creation of new products. It was very applicable for contract manufacturing. Organizations now use ISO 9001 standard and take exception to certain clauses of the standard which involve the design of products and/or service. So there is no longer a need for ISO9002:1994.
What is the ISO 9000 series of quality management system standards?
The ISO 9000 series was created by the International Organization for Standardization (ISO) as international requirements and guidelines for quality management systems. It was originally introduced in 1987 and over the years has established itself in the global economy having been adopted in over 178 countries with over one million registrations.
The phrase “ISO 9000 family” or “ISO 9000 series” refers to a group of quality management standards which are process standards (not product standards).
- ISO 9000 Quality management systems – Fundamentals and Vocabulary, referenced in all ISO 9000 Standards.
- ISO 9001Quality management systems – Requirements, contains the requirements an organization must comply with to become ISO 9001 certified.
- ISO 9002 – Guidelines for the application of ISO 9001:2015
- ISO 9004 – Managing for the sustained success of an organization, provides guidelines for sustaining QMS success through evaluation and performance improvement.
ISO 9001:2015 is the current version of the ISO 9001 standard. ISO 9001 lists requirements, while the other standards in the 9000 family provide guidelines and information. People often say “ISO 9000 certified“, but what they mean is they have met the requirements of the ISO 9001 standard. Read more about ISO 9001 Certification.
The ISO 9000 Series of Quality Standards is not industry specific and is applicable to any manufacturing, distribution or service organization. It is managed by Technical Committee (TC) 176, comprised of international members from many industries and backgrounds.
What are the older (obsolete) ISO 9000 quality standards?
ISO 9000 (1994) originally had three QMS models depending on the primary function:
- ISO 9001:1994 Model for quality assurance in design, development, production, installation, and servicing was for companies and organizations whose activities included the creation of new products.
- ISO 9002:1994 Model for quality assurance in production, installation, and servicing had basically the same material as ISO 9001 but without covering the creation of new products. Learn more about ISO 9002.
- ISO 9003:1994 Model for quality assurance in final inspection and test covered only the final inspection of finished product, with no concern for how the product was produced. Learn more about ISO 9003.
All of these were combined into ISO 9001:2000, which was updated to ISO 9001:2008 and is now ISO 9001:2015.
What standards support the ISO 9000 Series of Quality Standards?
Other ISO quality standards were created to support the ISO 9000 family, and not all start with ISO 9001:
Standards based upon ISO 9001
There are other ISO quality standards created based up the 9000 family which are specific to certain industries (Aerospace, Automotive Medical Devices, etc):